Terms and Conditions

All Guests at Fall River Village are subject to the terms and conditions below.  Guests understand that by booking a reservation at Fall River Village and occupying a Unit(s) constitues that they are in agreement and understand the terms and conditions below. 

Follow the Fall River Village updates on COVID-19

City of Estes Park Noise Ordinance:
All guests MUST comply with the Town of Estes Park Noise Ordinance.   Basically QUIET HOURS are from 10PM to 8AM whether inside the Unit or Outside the Unit.   Please Click Here  for more information on the Ordinance:  

This Ordinance is strictly enforced by both the Town of Estes Park and Fall River Village.   Your cooperation in observing these quiet hours is mandatory and appreciated. This is not only for compliance with the Ordinance, but for the comfort of all our guests. Failure to comply with the Ordinace may result in guests being asked to leave the property with no refund. 
 
100% Contactless Check-in. Units are ready for occupancy at 3:30PM and Checkout Time is 10:30AM 
You will recieve either an email or text message on you DATE OF ARRIVAL with specific information on how to enter your Unit.  Please do not attempt to enter the Unit until you recieve the email or text message.  

The address to Fall River Village is 200 Filbey Court, Estes Park, CO 80517. Please click here to view the exact location of your Unit at the property 
From the center of town, go west on Elkhorn Ave. Or, as you enter town, from Highway 34, you can turn south onto Far View Drive or James St, then turn east onto Elkhorn Ave. Shortly thereafter you will see Fall River Village on your right. The office is located in unit 200, right next to the flag pole.

Reservation Payment:
Your reservation is not secured until you have signed this document and your 35% deposit has been paid. The balance of the cost of each Unit is due 30 days before arrival and is automatically charged to the credit card on file.

If a reservation is made LESS than 30 days from the date of arrival, 100% of the cost of the stay is due at time of reservation. 

 If you owe a balance on the reservation, it will be automatically charged 30 days prior to your arrival date. It is the guest's responsiblity to ensure that credit cards used will be valid for susequent payment(s).  If you need to change a credit card, please call the Office and we will happy to assist in changing your method  of payment. 

Cancelation Policy:
For MOST types of reservations: 
More than 30 days before arrival:
  $99 cancellation fee applies.  Balance of deposit will be refunded. 
Less than 30 days before arrival:  $99 cancellation fee applies.  Balance of deposit is converted to a resort credit which can be used for a future reservation up to 365 days from original arrival date.  After 365 days, the resort credit is forfeited.  Future reservations are subject to availability and prevailing rates for new stay dates.  
If you cancel a reservation more than 30 days prior to arrival date, 100% of the total deposit amount will be refunded less a $99 Booking Fee.
If you cancel a reservation 30 days or less prior to your arrival date – there will be no refund. The booking can be rescheduled for any time during the 12 months following the original arrival date, subject to availability and current unit rate, and less the $99 Booking Fee.

For Reservations Booked under offer Code "Value":

Reservations booked under offer code "Value" are 100% non-refundable for any reason. 
Changes are not permitted for any reason under offer code "Value" 

100% Non-Smoking Property:
Fall River Village is 100% non-smoking.  Smoking of any kind is prohibited anywhere within 100 feet of any Building. 

Availablity of the Unit Reserved: 
Although not common, all reservations are subject to cancelation or substitution of Units by Fall River Village due to certain issues beyond our control or for issues to balance Unit Assignments on certain dates.  Although Units are currently booked for specific Units, there may be instances where the Unit selected may need to be changed.  Fall River Village will make every effort to substitute a similar Unit or a better Unit.   If the only Unit that is available for substution is not similar or better, a refund may be issued for the difference between the rate booked and the rate of the substituted Unit.  Reasonable notice will be given to each guest through email or phone. 

Occupancy:
The number of guests occupying a property is limited to the number stated on the rental confirmation with the exception of a child requiring a crib. These limits are strictly enforced. Exceeding the specified occupancy constitutes a breach in the rental agreement and may lead to termination without refund of rent. Note: Children that are 4 years old or younger are not required by the owners to have a bed; all other children and adults do as sleeping on floors, sleeping bags, sofas, airbeds, etc. is not allowed.

At least one guest in each Unit must be over the age of 21(Twenty One). 

No Air Conditioning:
Few mountain properties in or near  Estes Park have air conditioning because the nights are cool and there is a very brief season when the days get warm enough to need one. Even though some of the thermostats at Fall River Village have a setting for A/C, there is no A/C. Fans are available upon request.

Parking:
Fall River Village has very limited parking and therefore for the fairness and convenience of our guests, the parking policy is strictly enforced. ONLY ONE PARKING SPACE IS PROVIDED FOR EACH UNIT AND THERE IS NO VISITOR PARKING ON SITE.  (Guests who reserve certain townhouses may be able to park more cars in the driveway and garage of the Unit reserved.) Please plan accordingly. You will be issued one parking pass per unit upon arrival. Please ensure the parking pass is in plain sight inside your vehicle at all times when on the Property. VEHICLES WITHOUT A PARKING PASS MAY BE TOWED AT VEHICLE OWNERS EXPENSE. Parking in a second space will leave another guest without a place to park.

Extra Charges: 
Guests may incur reasonable extra charge(s) for items such as but not limited to: 
* Fall River Village is 100% Non Smoking.  Smoking of ANY KIND in the Units is strictly prohibited. (Or within 100 feet of any building.) A cleaning fee  may be imposed to "de-smoke" the Unit as well as the cost of loss of use of the Unit. 
* Unauthorized Pets in a Unit and costs associated with extra cleaning of a Unit. 
* Excessive Cleaning of a Unit over an above what is considered reasonable use of the Unit during the stay.
* Damage to any part of the Unit
* Missing items in the Unit 

ANY UNAUTHORIZED PETS FOUND IN ANY UNIT WILL RESULT IN AN ASSESSED FEE AND EXTRA CLEANING.   ONLY DOGS ARE PERMITTED AND ONLY IN UNITS THAT ARE DESIGANTED AS "DOG FRIENDLY". A CHARGE OF $250 FOR CLEANING AND DAILY DOG FEES CAN BE CHARGED TO THE CREDIT CARD ON FILE FOR ANY UNAUTHORIZED DOGS OR OTHER ANIMALS .

RESERVATIONS FOR DOG FRIENDLY ROOMS ARE SUBJECT TO THE POLICY REGARDING DOGS: 

* Dogs must not be left unattended in any Unit at any time. 
* Dog Fee is:   1st Night $100, Each subsequent night: $25. Payable at time of reservation and is non-refundable.
* Maximum of two dogs are permitted 
* No dog may be over 70lbs in weight
* No agressive dogs permitted at any time. 
*Dogs must be on a leash or carried when outside the Unit and anywhere Fall River Village Property.
* Dog waste must be picked up immediately, placed in a sealed bag,  and placed in a proper trash receptical. 
* Management reserves the right to ask Dog Owners/Guests to remove the dog(s) from the property if Management (at their sole discretion)  deems that there is a violation of the above policy and/or if the Dog(s) pose any threat to the safety of others or to the preservation of the Property.